Shipping & Delivery Policy

Lead times, shipping methods, trade terms and customs considerations for export orders.

Last updated: 1 January 2026

Production and dispatch time

Standard lead time is confirmed in the quotation and starts after sample approval and receipt of deposit. Private label and new tooling programmes require additional sampling and approval time.

Shipping methods and trade terms

Orders ship by air, sea or courier depending on volume and urgency. Trade terms such as FOB, CIF or EXW are stated on the quotation and the contract, together with the agreed port of departure.

Customs, duties and inspection

Import duties, taxes, clearance charges and any destination inspection costs are the responsibility of the buyer unless the contract states otherwise. We provide commercial invoice, packing list and documents needed for customs clearance.

Delivery follow-up

Dispatch tracking and shipping documents are shared once the goods leave the plant. Contact wanga7486@gmail.com if a shipment appears delayed.

Questions about this document?

Contact wanga7486@gmail.comand our team will clarify any point covered above.

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